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Privacy Policy

Last updated: 04/11/2025

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1. Introduction

This Privacy Policy explains how Abstract CRM Freelancer, operated by Abhishek Soneji (“I”, “me”, “my”), collects, uses, and protects personal data in compliance with the UK GDPR, Data Protection Act 2018, and related regulations.

By using my Website or engaging my Services, you agree to this Policy.

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2. Data Controller

I am the data controller for personal data collected via this Website and in the course of my Services.

Name: Abhishek Soneji
Professional Name: Abstract CRM Freelancer
Email: abstract.crm.freelance@gmail.com
Address: “available on request”
Website: https://www.abstractcrmfreelance.com/

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3. What Data I Collect

I may collect the following categories of personal data:

  • Name, business name, job title

  • Email address, phone number, postal address

  • Project and service details

  • Payment or invoicing information

  • Website usage data (IP address, browser type, analytics)

  • Communication preferences

I do not intentionally collect special category (sensitive) data unless required for a lawful purpose and with explicit consent.

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4. How I Use Personal Data

I use personal data to:

Purpose Legal Basis

Respond to enquiries and provide quotations Contractual necessity or legitimate interest

Deliver Services and communicate with clients Contractual necessity

Manage billing, payments, and accounting Legal obligation / contract

Improve website and services Legitimate interest

Send marketing emails or updates Consent (you can withdraw at any time)

Comply with legal or tax obligations Legal obligation

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5. Cookies & Analytics

This Website may use cookies and analytics tools (e.g. Google Analytics) to improve functionality and measure performance.
Non-essential cookies will only be used with your consent.
You can control or delete cookies through your browser settings.

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6. Sharing Personal Data

I will not sell or rent your personal data.
Data may be shared only with trusted third parties such as:

  • Hosting or IT providers;

  • Email, CRM, or analytics platforms;

  • Accountants, legal, or professional advisers;

  • Regulators or authorities where required by law.

All such third parties are bound by confidentiality and data protection obligations.

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7. Data Retention

Personal data is kept only as long as necessary for the purposes collected, including legal, tax, or accounting requirements.
After that, data is securely deleted or anonymised.

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8. Security

I use appropriate technical and organisational measures (encryption, secure storage, access control) to protect personal data from loss, misuse, or unauthorised access.

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9. International Transfers

If data is transferred outside the UK (e.g. by third-party platforms), I will ensure appropriate safeguards, such as Standard Contractual Clauses or adequacy decisions, are in place.

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10. Your Rights

You have rights under UK GDPR to:

  • Access your data;

  • Request correction of inaccuracies;

  • Request erasure (subject to legal retention duties);

  • Restrict or object to processing;

  • Withdraw consent for marketing;

  • Request data portability;

  • Complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

To exercise your rights, contact me at abstract.crm.freelance@gmail.com.

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11. Changes to This Policy

I may update this Privacy Policy periodically.
The latest version will always be posted on this page with a revised “Last updated” date.

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12. Contact

If you have any questions or concerns about privacy, contact:

Abhishek Soneji
Abstract CRM Freelancer
Email: abstract.crm.freelance@gmail.com
Address: “available upon request”

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